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Please read this important message

Over the last 12 months the GP Practices in South West Lincolnshire have worked together to provide one of the most active Covid-19 local vaccination centres in the Country. In a year we have given quarter of a million first, second and booster doses of this life-saving vaccine.

We were asked recently to step up further and offer all adults in our area, and many from beyond, a booster vaccination before the end of January, we stepped up.

As cases of the Omicron variant double every 2-3 days we have now been asked by NHS England to step up even further and vaccinate more people each day than we have ever done before for the next 3 weeks and again we will do that.

We are going to need your help to do this though. The healthcare professionals giving the vaccine have mostly been doing this on top of their day job in general practice and to allow us to do more we must make this final push our priority.

Until the New Year we are going to have to cancel some routine appointments at all local GP Practices and we are going to ask you only to approach our Practice if you feel that your care need is urgent and cannot wait 3 weeks, or that you cannot get that help from elsewhere such as a local pharmacy.

If you feel your need is urgent then please still approach us in the usual way through askmyGP, we are here to help. If we feel that your healthcare need can safely wait then we will tell you and ask you to come back in the New Year, please accept this.

We don’t take this decision lightly but without taking these measures now it is possible that the Omicron variant of Covid-19 could overwhelm our local services and you can help us now to protect the NHS and protect those who are at greatest risk.

Please do not contact the Practice regarding the Covid-19 Booster, we will contact you. You will be given an opportunity to book online or via the telephone and it is incredibly important that you take up that offer.

These measures are short-term, we are doing this with the full support of NHS England and Lincolnshire CCG to put up our best defence for you and your loved ones.

Thank you.

No walk in notice

We have been asked to inform you that, contrary to what you might hear on the TV or radio, the Covid-19 vaccination centre at The Meres should only be used for booked appointments.  They are not able to accept walk-in patients due to the available resources they have for staffing.  It will cause unnecessary delays and queues if people just turn up without an appointment and creates issues for our volunteer taskforce.
Boosters are available 182 days after the date of the second vaccination, for patients over the age of 50 or those in at risk categories.  Please continue to book either via your GP surgery or by contacting 119.
Thank you for your understanding and cooperation.

General Practice Data for Planning and Research: GP Practice Privacy Notice

Posted on June 8th, 2021

Under data protection law we must tell you about how we use your personal information. This includes the personal information that we share with other organisations and why we do so. Our main GP practice privacy notice is on our website. This additional privacy notice provides details about the personal information that we are sharing with NHS Digital for its General Practice Data for Planning and Research data collection.

NHS Digital is part of the NHS. It collects, analyses, publishes and shares data to improve everyone’s health and care. Read more about NHS Digital.

We use the term patient data to refer to personal information in the rest of this notice.

Opting out

If you don’t want your identifiable patient data (personally identifiable data in the diagram above) to be shared for purposes except for your own care, you can opt-out by registering a Type 1 Opt-out or a National Data Opt-out, or both. These opt-outs are different and they are explained in more detail in the above links. Your individual care will not be affected if you opt out using either option.

Opt out form (Link)

Electronic Prescriptions

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 6 March 2020.

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS website.

You said, so we did…….

We really value all our patients’ comments and suggestions. We read, listen, review and act wherever possible.
You said you were getting the engaged tone when contacting the surgery
  • So we increased our line capacity 
You said we would like to be able to cancel appointments when the surgery is closed.
  • So we now have a system where you can cancel your appointment via an answer phone on our phone system 24 hours a day.
You said you could hear conversations in the waiting room
  • So we now play music in the waiting area.
You said queues are long to check in when attending for appointments
  • So we installed a patient self check
Thank you for all your feedback.

Improving Communication

We want to improve the way we communicate with patients. Some of you are already receiving text message reminders for appointments. We want to widen the number of patients benefiting from this service and we want to use the service for more than just appointment reminders. For example, we might text you to let you know when a prescription is ready to collect or to ask you to come for your annual review.

From March, if we've got your mobile number, we'll include you in this service unless you've opted out. Please let us know if you wouldn't like to be part of this service and please make sure you inform us if your number changes.
Thank you

Friends and Family
Please complete the family and friends test from the link on the right.  It is only two questions

Patient Participation Group 

Our latest project is underway to set up our patient participation group. If you would like to know more please click on 'Patient Group' on the left hand side of this page on our website.



If you would like to order your repeat prescriptions or book, change or cancel your appointments or access your medical summary on line please bring in two forms of ID (one photo ID) and complete a form at reception with your email address and we will issue you with a security code to enable you to register for the service.


If you would like your prescription to be sent directly to the Pharmacy of your choice please contact the Pharmacy and ask to complete their nomination form and we will electronically send your prescriptions.

Phase 4 information for GP practices - NHS Digital

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 6 March 2020.

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS website.



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